Published on 08/16/2024
The " Pocket " arrived in good condition! Please convey my compliments to your very professional shipping team! You guys have really got it down. Putting that "peaked roof " on the box insured no stacking.
I have ordered and received many MTB, Road and other standard bikes from Mail Order companies from around the country-- but never a Trike. All these standard bikes were well packaged and successfully received.
However, mailing a Trike elevates safe shipping to a whole other level -- I was duly impressed and pleasantly surprised at the great detail and care taken.
Thanks for the terrific job packing. You guys have developed a comprehensive " trike protective" mailing system and I will not hesitate to recommend Utah Trikes.
Also, the FedEx driver was patient, experienced and very helpful in placing the package properly in my driveway. Arrived on schedule and at the promised time.
Again, Utah Trikes must have spent some time influencing the delivery system as frequently delivery drivers are extremely hurried and not customer centric. Excellent job there.
Below are photos of the " Grand Opening ". I carefully (with pliers) removed every single staple to guarantee there would be no frame scratches while rolling the trike out of the container. Time consuming, but I felt worth it.
After inspection, I removed all the peripheral cardboard and carefully provided a ramped exit by slicing the cardboard end piece on the left vertical side and then folding it down to create an exit ramp.
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